Why are you willing to relocate to Cebu, and what draws you to a customer care role in the insurance industry specifically, rather than a generic CSR job?

Situation

During my final year in college in Davao, I interned at a microinsurance cooperative. I saw how a simple policy helped a jeepney driver's family after an accident, and I was struck by how my clerical support work contributed to that safety net.

Task

I decided that I wanted to build a career in insurance customer service where I could make a tangible difference, and I was open to relocating to a city like Cebu, where I have family support and more industry opportunities.

Action

I proactively took online courses in insurance basics and Visayan communication to prepare. I reached out to my relatives in Cebu to arrange temporary housing, and I applied exclusively to insurance companies, drawn to Insular Life's long history and focus on financial security for Filipinos.

Result

I am ready to relocate immediately, and I am excited to apply my service skills in an industry that aligns with my values of protection and dependability.