Travel consultant roles often carry sales targets, so the interviewer is checking whether you can stay productive and accountable even when conditions are not perfect.
Choose a real target from practicum or school, explain the obstacle without blaming the environment, then show the specific activities you did to create your own opportunities.
Start by choosing a real target, even a modest one from a school project or practicum, and say plainly what the number was and why it felt hard at first. Resist the urge to frame the difficulty as the environment's fault. Instead, describe the moment you realized the target would not meet itself, then walk through the specific actions you took to create your own chances. For example, if foot traffic was slow, explain how you switched to calling past inquiries or revisiting classmates who had shown interest but not committed. Mention how you broke the weekly target into daily mini-goals, so progress felt visible, and how you checked your numbers each afternoon to adjust before the day ended. In a Philippine workplace, especially in BPO or travel settings, interviewers respond well when you acknowledge that targets are part of the job, not a punishment. Say that you treated each small win, like converting one hesitant client, as fuel to keep going. Close by stating the outcome without overclaiming, such as hitting three of four weekly targets, and note what that taught you about discipline. Keep your tone steady and specific, and let your actions carry the weight, not your excuses.
Some fresh grads say, 'Nahirapan po ako kasi wala masyadong customer, kaya hindi ko po na-hit.' That sounds like making an excuse. Say instead, 'Foot traffic was low, so I shifted to phone follow-ups with previous inquiries and hit three of four weekly targets.'
Situation
During my travel agency practicum, I was given a soft target to generate at least five tour inquiries per week from walk-in and phone clients.
Task
I had to stay consistent even on slow days when the branch had very few visitors and I could not control foot traffic.
Action
I made a simple tracker of every inquiry I handled and what the client was looking for. I asked my supervisor if I could follow up with past inquiries by phone, using a prepared script. I also prepared a one-page list of upcoming promos so I could offer something specific during each call. On slow afternoons, I practised my opening spiel with a fellow trainee and asked for feedback.
Result
I hit the five-inquiry target in three of my four weeks and generated two confirmed bookings. My supervisor said my follow-up calls showed initiative, and I became more comfortable making warm calls.
Break a target into daily activities you control, such as calls made or follow-ups sent, instead of only watching the final number.
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