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Let's do a role-play. I am a senior stakeholder from marketing who is resistant to your proposal to shift budget from traditional TV ads to more targeted digital campaigns for a new product launch. Try to convince me in 2 minutes. I'll push back. Ready?

RoleBusiness Development Associate
DifficultyIntermediate
TopicCommunication
Asked at
Unilever

Why This Is Asked

Unilever's situational interview pattern emphasizes practical reasoning and stakeholder awareness. This role-play tests your ability to handle live pushback with composure, data, and a collaborative tone rather than confrontation.

General Approach

Acknowledge the stakeholder's position first. Use specific, credible data to support your recommendation. Propose a low-risk test or phased approach rather than an all-or-nothing demand. Maintain a calm, professional tone even if the role-play becomes tense.

Sample STAR Answer
S

Situation

During my internship at a local FMCG company, I was asked to present a digital campaign recommendation for a new snack brand targeting Gen Z consumers. The brand manager (acting as this stakeholder) was skeptical about moving budget away from TV, which had been their traditional channel for years.

T

Task

I needed to persuade her to allocate at least 30% of the launch budget to digital, based on our target demographic's media consumption data.

A

Action

I started by validating her concern: 'I understand TV has delivered strong results before, and I am not saying replace it entirely.' Then I showed a one-page infographic with clear data: 80% of our target audience watches video on mobile, and our pilot digital ad got a click-through rate double the industry average. I proposed a test: allocate 10% first, track conversions for two weeks, and then decide on the remaining 20%. I offered to personally monitor the test daily and report back.

R

Result

She agreed to the 10% test. After two weeks, the digital campaign delivered a cost-per-acquisition 40% lower than TV. She then approved the full 30% shift for the launch, which eventually contributed to a 25% increase in trial rate among Gen Z.

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