Client Representative | IT Sales

About the role

• Scheduling meetings and coordinating with the marketing team.

• Serving as the primary liaison between the sol and clients.

• Understanding client requirements and translating them into actionable tasks for the

• Solutions Manager.

• Providing updates on technical issues, projects, or service requests.

• Explaining IT products, services, or solutions to clients.

• Demonstrating and training clients on IT systems or software usage.

• Building strong, trust-based relationships with clients through consistent support and

• service.

• Addressing concerns proactively to maintain satisfaction and loyalty.

• Preparing performance reports to share insights and recommendations.

• Partnering with account management teams for tailored solutions.

What they're looking for

• Bachelor's degree in information technology, Computer Science, Business, or a related field (preferred).

• Has at least 2 years of relevant experience as a Sales Representative.

• Understanding of IT systems, software, and technical concepts to address client needs effectively.

• Strong verbal and written skills for explaining technical solutions in non-technical terms.

• Ability to understand and prioritize client satisfaction.

• Efficiently managing timelines and tasks when dealing with client projects.

• Demonstrates strong analytical and planning capabilities.