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RoleCustomer Service Representative
CompanyGlobe Telecom
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Topic
4 questions on the grid
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Behavioral|Customer Service Representative
Calming An Irate Billing Subscriber
Entry
Sales & Service|Customer Service Representative
Upselling During A Service Outage
Entry
Behavioral|Customer Service Representative
Managing High Call Volume And Accuracy
Entry
Communication|Customer Service Representative
Empathizing With A Frustrated Subscriber
Entry