Tell me about a time you identified a business opportunity or potential partnership on your own, before anyone asked you to look for it. What did you see, and what did you do about it?
RoleBusiness Development Associate
DifficultyMedium
TopicBehavioral
Asked at
Why This Is Asked
The hiring manager wants to see if you have a proactive, entrepreneurial mindset and can spot white-space opportunities that align with Globe's push for new business partnerships.
General Approach
Use the STAR method. Describe a concrete situation where you saw a gap or an unmet need. Emphasize the specific actions you took to validate the opportunity and who you influenced. End with a tangible business result, even if small.
General Answer
Start by grounding your story in a specific observation, not a vague feeling. Say plainly that you noticed something in your daily work, like a customer complaint that kept recurring, a product line your competitors were ignoring, or a set of client requests your team kept turning away. Explain that you did not wait for a supervisor to point it out, you wrote down what you saw and why it mattered, then took one small step to test it. That step could be a quick conversation with three existing clients, a scan of public data from a regulator or industry body, or a simple cost estimate you put together on your own time. Be honest about the size of the opportunity, even if it was modest, because the interviewer is looking for your thought process, not a grand win. Then describe who you brought into the picture, how you framed it for them in terms they cared about, and what happened next. If you are in a BPO or telco-adjacent role, mention how you aligned your pitch with shift realities or service-level targets, since that shows you understand operational constraints. Close with a concrete result, even a small pilot or a single signed meeting, and say what you learned from the attempt.
PH Interview Gotcha
Many Filipino candidates are shy to say 'I took initiative' because they think it sounds boastful, so they downplay their role. Instead of saying 'I just followed instructions,' say 'I saw a pattern no one was looking at, and I took the first step to check if it was real.'
Sample STAR Answer▾
S
Situation
During my internship at a tech startup, I noticed our customer base was heavily concentrated on small retail businesses, but our product could also serve medium-sized logistics firms.
T
Task
I needed to validate whether logistics companies would actually need our platform and then propose a concrete partnership pitch to my supervisor without being told to explore new segments.
A
Action
I spent two afternoons researching the top 10 logistics firms in Metro Manila, calling their procurement departments to ask about their current software pain points. I found that 7 out of 10 were frustrated with manual tracking and would welcome a digital solution. I then built a simple one-page proposal summarizing the market gap, potential revenue from an initial pilot with 3 firms, and an estimate of the partnership model that would appeal to them.
R
Result
My supervisor presented my proposal to our CEO, who approved a test pilot with two logistics companies. Within three months, that pilot generated PHP 120,000 in new recurring revenue and led to a formal partnership with one logistics association.
Key Takeaway
Don't wait for permission to spot gaps; a little proactive research can turn a hunch into an actual revenue opportunity.
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- •STAR Structure
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