Tell me about a time when you persuaded someone to agree with an idea or take an action they were initially reluctant about. What did you do?

Why This Is Asked
Field sales requires convincing clients to apply for financial products. The interviewer wants to see your natural ability to influence without being pushy.
General Approach
Choose a clear example where you changed someone's mind. Outline the initial resistance, your tailored approach (listening, adapting your pitch), and the positive outcome. Show that you respected the other person's position while guiding them to a decision.
Sample STAR Answer▾
Situation
During my second year in college, I was tasked by our student organization to raise funds for a medical mission. We needed to collect donations from students and faculty, but many were indifferent and busy with exams.
Task
My goal was to personally convince at least 50 people to contribute at least 50 pesos each in just three days, despite the campus mood.
Action
I identified high-traffic areas, approached individuals with a warm smile, and briefly shared a story of a child who would benefit. I acknowledged their busy schedules and made it easy by offering a QR code scan and a receipt. For those who hesitated, I emphasized how even a small amount could help and thanked them for considering.
Result
I exceeded my target, collecting over 3,000 pesos from 60 donors. The medical mission pushed through, serving 200 patients.
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- •STAR Structure
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