Banking & Financial Services
Your practice track for Sales Representative
at UnionBank
What this interview covers
Interviewers for Sales Representative roles at UnionBank typically test across 4 areas:
Philippine-specific tips for this role
- ▸ Saying 'Wala naman po akong problema mag-isa' misses showing initiative. Instead, demonstrate specific actions: 'I prefer setting my own targets and tracking them daily, like I did when I organized my thesis without waiting for reminders.'
- ▸ Saying 'Ma'am, baka naman po, please lang po' sounds too informal and pleading. Instead, state the benefit clearly: 'Your contribution will directly fund medicine for children in need.'
- ▸ Starting with 'Sir, may konti lang po akong sasabihin' sounds unprepared. Instead, lead with energy and relevance: 'Good morning, have you heard about how your run today can also help send a child to school?'
- ▸ Saying 'Ito po, maganda 'to' without probing may lead to a mismatch. Instead, ask: 'Could you walk me through a typical workday? That way I can match you with the perfect device.'
All 4 questions in this set
What draws you to a field sales role in banking, and can you share an example of when you had to work independently without close supervision to reach a goal?
Field Officers work alone in their district. The interviewer wants confidence you can self-manage and genuinely enjoy the autonomy of field sales, not just take it because it's a job.
Tell me about a time when you persuaded someone to agree with an idea or take an action they were initially reluctant about. What did you do?
Field sales requires convincing clients to apply for financial products. The interviewer wants to see your natural ability to influence without being pushy.
Give me an example of a time when you had to approach a complete stranger and quickly build a connection, whether for sales, fundraising, or networking. How did you handle it?
Field Sales Officers must approach strangers daily. This question tests your comfort with cold approaches and ability to create instant trust.
Tell me about a time when you had to understand a customer's needs and recommend the right product or service from a range of options. How did you determine what to suggest?
Consultative selling is key in banking. You must match loans or cards to a client's financial habits. This tests your logical, need-based recommendation process.