If a client asked you to transition their team from using a disjointed set of tools to a more integrated productivity suite like Google Workspace or Microsoft 365, how would you plan and execute that migration?

Situation

I haven't led a full migration like this before, but I'll outline how I would approach it based on my experience migrating a small department's file storage from a local server to SharePoint.

Task

I would need to minimize disruption, ensure data integrity, and train the team so adoption sticks.

Action

First, I'd audit the current toolset: what each team uses, what data lives where, and what integrations are critical. I'd propose a phased migration, starting with email and calendar switchover, then file migration, then communication and project tools, to avoid overwhelming the team. I'd map folder structures and create a mirrored permissions setup in the new platform. Before moving any data, I'd run a pilot with one department and collect feedback. I'd set up automations where possible, like migrating existing Dropbox links to Drive shortcuts. Finally, I'd create short video walkthroughs and hold one-on-one quick calls for those struggling.

Result

In the smaller SharePoint migration I did handle, we saw zero data loss and the team reported being able to find files 40% faster after the move because of better folder taxonomy. For a full suite migration, I'd track similar metrics like time-to-find and support tickets filed.