Tell me about a time you faced rejection while trying to sell something. How did you handle it?
Why This Is Asked
Since RFM Corporation's interview questions are not publicly available, this behavioral question is based on the reality that field sales involves frequent rejection. The interviewer wants to gauge your resilience, adaptability, and whether you can learn from setbacks without taking them personally.
General Approach
Use the STAR method: briefly set the context, explain your specific responsibility, describe concrete actions you took to adapt, and share the positive outcome or lesson learned. Show that you see rejection as a chance to improve.
Sample STAR Answer▾
Situation
During a school fundraising drive, I was selling cookies door-to-door in our barangay. Many residents immediately said no without even looking at the products.
Task
I needed to convince at least 20 households to buy to meet my team's quota, despite the high rejection rate.
Action
Instead of getting discouraged, I refined my opening line to be more engaging and focused on how the proceeds would help our school's library. I also asked those who declined for feedback, some said they preferred savory snacks, so I started offering a mix of sweet and savory options the next day. I practiced staying cheerful even after a 'no' and thanked everyone for their time.
Result
My conversion rate improved, and I exceeded the target by 10 packs, while also learning valuable customer preferences.
Attempt Your Answer
Write your own answer, then get instant AI feedback graded against:
- •STAR Structure
- •Specificity & Numbers
- •Ownership Language
- •PH Workplace Context
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