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How do you generate leads for commercial leasing?

RoleBusiness Development Associate
DifficultyJunior
TopicSales & Service
Asked at
SM Prime Holdings, Inc.

Why This Is Asked

No verbatim questions are publicly documented for this role, but this is grounded in SM Prime's confirmed focus on lead generation approach and cold-calling experience during panel interviews. The employer wants to see if you have a systematic, proactive method for building a leasing pipeline.

General Approach

Structure your answer by outlining a step-by-step process: how you identify targets, the channels you use for outreach, how you qualify leads, and how you move them through the leasing funnel. Use concrete numbers if possible to show effectiveness.

Sample STAR Answer
S

Situation

In my previous role as a leasing associate for a mixed-use property developer, I was tasked with filling a newly constructed office building with a 40% vacancy rate.

T

Task

My goal was to build a pipeline of qualified prospects through proactive outreach, targeting B2B tenants in the BPO, tech, and professional services sectors.

A

Action

I first built a list of 200 target companies using online business directories and LinkedIn Sales Navigator, then qualified each by firm size and expansion triggers. I initiated contact through a sequence of three personalized emails and two cold calls per prospect, referencing their potential space needs. For those who showed interest, I scheduled site tours and presented tailored floor plans.

R

Result

Within six months, I converted 15 leads into signed leases, filling 12,000 square meters and reducing the vacancy rate to 25%, while maintaining a 5% lead-to-lease conversion rate.

Attempt Your Answer

Write your own answer, then get instant AI feedback graded against:

  • STAR Structure
  • Specificity & Numbers
  • Ownership Language
  • PH Workplace Context

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