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Tell me about a campaign that underperformed and what you did about it.

RoleMarketing Lead
DifficultyIntermediate
TopicBehavioral
Asked at
Unilever

Why This Is Asked

Marketing leaders are expected to have failures — the question isn't testing whether you've never had one, it's testing whether you diagnose and adapt quickly instead of doubling down or making excuses.

General Approach

Be specific about the metric that signaled underperformance and the exact adjustment you made in response — vague answers ("we pivoted our strategy") without a concrete before/after read as rehearsed rather than real.

Sample STAR Answer

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