Describe a situation where you received constructive criticism on your work. How did you handle it?
Why This Is Asked
Given Nestlé’s culture of mentorship and some reported office politics, this question assesses coachability and emotional intelligence, key for growth in a collaborative brand team.
General Approach
Demonstrate openness and a growth mindset. Acknowledge the feedback, specify the concrete actions you took to address it, and show the positive outcome or learning.
Sample STAR Answer▾
Situation
My Brand Manager reviewed a campaign proposal I had spent days preparing and said it was overly complex and hard to execute.
Task
I needed to accept the feedback positively, simplify the proposal without losing its essence, and regain his confidence.
Action
I thanked him for the honest review, asked for specific areas to streamline, and requested a follow-up meeting to present a revised version. I removed nice-to-have but non-essential activations, refocused on one key message, and added a clear phased rollout plan. I then re-presented with a rationale for each cut.
Result
The simplified proposal was approved immediately, and the campaign later exceeded engagement targets by 20%. My manager praised my ability to pivot.
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- •STAR Structure
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- •Ownership Language
- •PH Workplace Context
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