Tell me about a time you had to work with a cross-functional team to achieve a goal.
Why This Is Asked
Nestlé’s confirmed interview process evaluates department fit; this question tests the collaboration skills essential for coordinating with internal teams like sales and product development, core to the Assistant Brand Manager duties.
General Approach
Use the STAR method to describe a specific situation, focusing on your role in aligning different perspectives and driving toward a shared outcome. Highlight soft skills like negotiation and empathy.
Sample STAR Answer▾
Situation
During a new product launch at my previous FMCG company, I needed to align the sales, supply chain, and creative agency teams to meet a tight deadline.
Task
My task was to coordinate everyone’s inputs and resolve conflicting priorities so the launch materials and inventory would be ready on time.
Action
I set up weekly alignment meetings, created a shared tracker for timelines and deliverables, and facilitated a compromise when sales wanted earlier samples but supply chain needed more prep time. I also ensured the agency had clarity on key messaging by summarizing insights from the sales team.
Result
The launch achieved 100% on-time execution, and we saw a 15% increase in distribution coverage within the first month.
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- •STAR Structure
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- •Ownership Language
- •PH Workplace Context
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