Business Analyst at Manila Electric Company (Meralco)

The Business Analyst role at Manila Electric Company (Meralco) is a corporate position supporting the Customer Information System (CIS), a critical platform for the largest electric distribution utility in the Philippines. You will lead the elicitation, analysis, documentation, and validation of business and reporting requirements, working closely with business users to define report specifications, business rules, calculations, and acceptance criteria. Day-to-day tasks include reviewing vendor-built report designs and outputs, preparing and executing User Acceptance Testing (UAT) scenarios and scripts, and maintaining requirements traceability and change requests through go-live and stabilization.

Meralco seeks a professional with at least 2 to 3 years of experience as a Business Analyst, Reporting Analyst, or in a similar role. This is a junior-level opportunity, not suited for fresh graduates with no prior BA experience. You must be proficient in Excel, PowerBI, and SQL for requirements and reporting analysis, though the role does not involve software development or electrical engineering. The position is anchored in classic business-analysis disciplines: gathering requirements, validating reports, and ensuring the CIS implementation meets business needs.

The ideal candidate will demonstrate strong analytical thinking and communication skills, with the ability to bridge technical teams and business stakeholders. Familiarity with utility or large-scale system implementations is an advantage, but Meralco values core BA competencies above domain-specific knowledge. By joining the team, you will contribute to enhancing customer service operations through better data and reporting, directly impacting millions of consumers.

Meralco's hiring process for the Business Analyst role follows the structured approach typical of large Philippine corporations, though no role-specific sequence has been publicly confirmed. Based on common practice for similar positions, the process begins with an initial screening of resumes to verify the required 2 to 3 years of BA or reporting experience. Shortlisted candidates typically undergo an HR interview that covers general competencies, career history, and motivation for joining Meralco.

The next stage usually involves a hiring manager interview with the team lead or project manager overseeing the CIS initiative. This conversation focuses on your practical experience in requirements elicitation, report specification, UAT execution, and change management. Candidates may also be asked to complete a short case exercise or an Excel-based task to demonstrate analytical and reporting skills. While some employee reviews mention typical large-company interview experiences, there are no publicly documented details unique to this BA role at Meralco.

To stand out in the Business Analyst interview at Meralco, emphasize your direct experience with requirements elicitation and user acceptance testing. Be ready to discuss specific projects where you defined business rules, validated reports, or managed change requests; using examples from system implementation or process improvement contexts will resonate. Meralco values thorough understanding of the BA role, so demonstrate familiarity with the full project lifecycle, from analysis to stabilization.

Highlight your proficiency in Excel, PowerBI, and SQL by explaining how you have used these tools to analyze data, create report mockups, or support decision-making. Since the position supports the Customer Information System, showing awareness of utility operations or large-scale enterprise systems can give you an edge, even if it is not mandatory. Practice answering behavioral questions that probe your communication and stakeholder management skills, as you will often serve as the bridge between technical teams and business users.

Finally, avoid misconceptions: this is not an engineering or software development role. In the interview, distinguish your BA competencies from technical programming or electrical engineering skills. Meralco looks for a business-focused analyst who can translate requirements into actionable specifications, so frame your narrative around how you help teams deliver solutions that meet real business needs.