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RoleTechnical Support Representative
CompanyTELUS International
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Difficulty
Topic
Domain
5 questions on the grid
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CommunicationTechnical Support Representative
Explaining Tech Simply
Easy
TechnicalTechnical Support Representative
Troubleshooting Internet Connectivity
Easy
RegulatoryTechnical Support Representative
Protecting Customer Data Privacy
Medium
Cultural FitTechnical Support Representative
Client Focus and Teamwork
Medium
BehavioralTechnical Support Representative
Handling Irate Customer
Medium