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Tell me about a time you developed and executed a marketing plan or led a new product launch. What was your approach, and what were the results?

RoleBrand Manager
DifficultyMedium
TopicBehavioral
Asked at
Jollibee Foods Corporation

Why This Is Asked

This assesses your ability to handle the core duties of developing strategic business plans, formulating marketing plans to achieve sales objectives, and managing new product launches for the Chickenjoy category.

General Approach

Use the STAR framework to structure a specific example, emphasizing your strategic thinking process, stakeholder coordination, and measurable business outcomes. Highlight how you translated consumer insights into actionable tactics and monitored performance to adjust plans.

Sample STAR Answer
S

Situation

At my previous role as a Marketing Associate for a local snack brand, we were tasked to expand into the health-conscious segment with a new product line of baked chips. The challenge was to carve out market share against established multigrain brands in a crowded FMCG space.

T

Task

I needed to lead the end-to-end marketing plan, from concept to launch, ensuring we met a 15% sales growth target within the first quarter and gained at least 5% market penetration in Metro Manila.

A

Action

I started by conducting consumer surveys and focus groups to identify the key purchase drivers, which turned out to be guilt-free indulgence and affordable pricing. I then collaborated with R&D to refine the flavor profiles and packaging design to highlight 'baked not fried' and 'affordable health snack'. I crafted a launch strategy anchored on an influencer seeding campaign with micro-food bloggers, complemented by in-store sampling and a digital coupon promotion to drive trial. I also coordinated with Trade Marketing to secure prime shelf placement and negotiated a co-promotion deal with a major supermarket chain for a 'buy one, get free dip' introductory offer.

R

Result

The product exceeded its first-month sales target by 22%, reached 7% market penetration within the first quarter, and became the #3 baked chip brand in our target retail chains. The campaign generated over 500,000 social media impressions.

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  • STAR Structure
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