This role-play checks whether the VA can push back politely and offer a next step when a number is not verified, which protects the agent from presenting bad data.
Acknowledge the request, state what you do have, explain what you still need to verify, and give a specific time when you will deliver the confirmed figure. Avoid guessing.
Start by showing that you heard the request and that you are taking it seriously, not deflecting. Say something like, "I can give you a preliminary figure right now, but I want to flag that I have not fully verified it against the latest listings and tax records, so I would not want you to present it as final." Then immediately offer a concrete next step, such as pulling the three most recent closed sales in that subdivision and cross-checking the price per square foot against the assessor's database, with a promise to send the sourced number to their phone or email within the hour. If the agent presses for a number on the spot, give a cautious range based only on what you have seen, and repeat that it is unverified. In a Philippine setting, where agents often juggle multiple listings and tight turnarounds, frame this as protecting their credibility with the seller and the buyer's agent, not as refusing to help. You can also mention that you will note the source and date on the snapshot, so if the figure shifts after verification, the document shows it was a draft. Keep your tone warm and collaborative, using plain English or a light Taglish mix if that matches how you normally speak, and avoid any phrase that sounds like you are passing the responsibility back.
Many candidates panic and say 'Ikaw na po bahala' or guess a number just to keep the conversation moving. Instead say: 'I can give you a preliminary figure, but let me verify it against county records and send you the source before your meeting.'
Situation
While supporting a US-based agent as a freelance VA, I was asked for a price per square foot figure during a quick call before a seller meeting.
Task
I needed to answer honestly without derailing the agent's preparation, and I had only partial data from an older MLS export.
Action
I said, 'I don't have a verified average for that subdivision yet. I have a partial figure based on three sales from last quarter, but I want to confirm it against the county appraiser site before you present it.' I asked for 20 minutes to verify. I then checked the county records, found two additional sales, and recalculated the average. I sent the agent a screenshot of the source and the final number with the date range.
Result
The agent used the verified figure in the appointment and later told me the seller asked where the number came from, and she was able to show the source on her phone.
A brief delay to verify is better than giving a confident but unsupported number.
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