Describe a time when you received constructive feedback from a manager or peer. How did you respond and what changed?

Situation

During my on-the-job training as a sales assistant at a local distributor, my supervisor told me that I was too hesitant to approach new sari-sari store owners and often waited for them to come to me.

Task

I needed to become more proactive in initiating sales conversations with potential customers I visited daily on my route.

Action

I thanked my supervisor for the honest feedback and asked her to role-play a few store visit scenarios with me after work. I then started each day by setting a small goal, like greeting every store owner personally and asking one open-ended question about their weekly sales. I kept a small notebook to jot down what worked and what did not, and reviewed it with her weekly.

Result

After three weeks, my supervisor said she noticed a big improvement in my confidence and my route sales covered 12 more stores per day. I even converted three previously inactive accounts into regular buyers.