Considering the rate for this role, what are your salary expectations, and how did you arrive at that figure?
Why This Is Asked
Pineapple wants to gauge if your expectations align with their compensation model. They also test if you've researched the role and can negotiate professionally.
General Approach
Research Pineapple's client rate ($8/hour) and typical VA take-home. Factor in your experience, the training provided, and the non-monetary benefits (certification, client matching). Give a reasonable range and explain your reasoning. Show you value the opportunity beyond just the hourly pay.
Sample STAR Answer▾
Situation
When I applied for a VA role at another agency, I was asked about salary expectations. I had researched online and saw rates ranging from $5 to $25 per hour, which confused me.
Task
I had to give a reasonable range based on my skills and market value without pricing myself out or accepting too low.
Action
I looked at my previous BPO salary (PHP 25,000/month, about $450), calculated my desired income for full-time VA work, and researched the typical client billing rates. I knew Pineapple charges clients $8/hour, so I anticipated a lower take-home given agency fees. I decided on a range of $5 to $7 per hour based on my experience level and the fact that I'd receive training and a steady client stream.
Result
During the negotiation, I stated my range and justified it by my proficiency in Google Workspace, Canva, and email management. The recruiter agreed and placed me at a rate within that band. I accepted because the total package included certification and client matching support.
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- •STAR Structure
- •Specificity & Numbers
- •Ownership Language
- •PH Workplace Context
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