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Describe a time when your manager gave you critical feedback on a project you were leading. How did you respond and what did you do next?

RoleProject Manager
DifficultyIntermediate
TopicCultural Fit
Asked at

Why This Is Asked

The employer wants to gauge how you handle feedback in a fast-paced, cross-functional environment, especially since a PM at Nestlé must adapt quickly to input from both commercial and sourcing stakeholders.

General Approach

Pick a story where the feedback was specific and work-related (not personality). Show you listened without becoming defensive, asked for clarity, and made a concrete adjustment. End with a measurable outcome that proves you grew.

Sample STAR Answer
S

Situation

Early in a demand-forecasting project, my manager told me that my stakeholder updates were too technical and that the commercial team found them hard to act on.

T

Task

I needed to improve how I communicated forecast insights so the commercial team could immediately adjust their sales plans without relying on my explanation every time.

A

Action

Instead of feeling defensive, I asked my manager for a specific example of what was confusing. I then redesigned my weekly report to include a one-page executive summary with simple trends and a 'recommended action' box. I also scheduled a 30-minute walkthrough with the commercial lead to test if it made sense.

R

Result

The commercial team started using my report directly in their weekly planning meetings, and my manager noticed the improvement in cross-functional alignment. Forecast accuracy improved by 10% over the next two months because decisions were based on clearer data.

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