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Tell me about a time you had to drive a process improvement with limited buy-in from the team.

RoleManagement Consultant
DifficultyIntermediate
TopicBehavioral
Asked at
Accenture

Why This Is Asked

Consultants are brought in specifically to change how teams work, so resistance to change is the default condition they're hired to navigate — this tests influence without formal authority.

General Approach

Spend most of your answer on how you built buy-in (small wins, involving skeptics early, data over opinion) rather than the improvement itself — the interviewer is evaluating your change-management approach, not the technical fix.

Sample STAR Answer

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