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Your practice track for Social & Influence Manager
at Cyberbacker
Entry → Junior4 questions
What this interview covers
Interviewers for Social & Influence Manager roles at Cyberbacker typically test across 3 areas:
TechnicalCommunicationCultural Fit
Philippine-specific tips for this role
- ▸ A common mistake is to say ‘gagawa lang ako ng post araw-araw’ without a strategy. Instead, present a researched plan: ‘I will create weekly themes tied to common client questions, mix formats for variety, and schedule posts for peak engagement times.'
- ▸ Avoid saying ‘burahin na lang natin’ without assessing the situation. Instead, explain the policy: ‘Deleting without addressing the issue can spark more outrage; let me draft a calm, helpful reply that shows we care and take responsibility.'
- ▸ A common mistake is to say ‘mataas naman ang reach sir pero mahal ang CPC’ without context. Instead, say: ‘Your ad was seen by 5,000 people; of those, 200 clicked to your page. Each click cost about 5 pesos, which is low for a product like yours.’ This connects numbers to real outcomes.
- ▸ Saying ‘okay lang kahit anytime, flexible naman ako’ can lead to burnout and unclear expectations. Instead, state: ‘I block my core work hours and set clear response windows so clients know when to expect updates.’ Boundaried availability improves professionalism.
Sample questions
Can you walk us through how you would plan a one-month content calendar for a real estate client who wants to generate leads through social media?
EntryTechnical
Imagine you are managing a client’s Facebook page and a customer leaves a highly negative, public comment. The client is upset and asks you to delete it immediately. How do you handle this?
EntryCommunication