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BFSI
Your practice track for Sales Representative
at JPMorgan Chase
Entry3 questions
What this interview covers
Interviewers for Sales Representative roles at JPMorgan Chase typically test across 3 areas:
Sales & ServiceBehavioralCommunication
Philippine-specific tips for this role
- ▸ Avoid saying 'I just followed what my supervisor told me' or 'The RM just gave me the account and I did the paperwork.' Instead, show you can think like a business partner by identifying data that supports a specific recommendation.
- ▸ Do not say 'I just kept quiet because I did not want to cause trouble' or 'I just followed orders.' JPMorgan wants candidates who can speak up about ethical concerns in a constructive way. Use 'I' and explain the reasoning behind your choice.
- ▸ Avoid saying 'Bale po, ito ay isang product na pwedeng gamitin para sa financing...' without connecting it to a specific client scenario. Also avoid over-explaining technical terms without checking understanding. Instead, use analogies and invite questions.
Sample questions
Tell me about a time you proactively identified a business client who could benefit from an additional banking product or service that they weren't currently using. How did you approach the conversation with your Relationship Manager and the client?
EntrySales & Service
Describe a time when you acted with integrity or transparency in a sales-adjacent situation, even when it was not the easiest or most convenient choice. How did you handle the situation and what was the outcome?
EntryBehavioral