Fintech & Digital Financial Services
Your practice track for Sales Representative
at Home Credit Philippines
What this interview covers
Interviewers for Sales Representative roles at Home Credit Philippines typically test across 4 areas:
Philippine-specific tips for this role
- ▸ Avoid using jargon like 'effective interest rate' or saying 'madali lang yan, pirma ka na lang' which skips the explanation. Instead, start with the monthly amount and total cost in plain words.
- ▸ Some candidates say 'I just push lang nang push sa customer' which sounds aggressive. Instead, frame it as 'I focused on understanding the customer's needs and presenting the benefits clearly.'
- ▸ Avoid saying 'Sige lang sir, madali lang yan, apply na tayo' which dismisses the concern. Instead, say 'I understand that's a common worry. Let me walk you through the exact terms so you can see there are no surprises.'
- ▸ Some say 'Gusto ko lang yung pera, laki ng commission eh' which sounds self-serving. Instead, say 'I'm driven by the challenge of meeting targets and the satisfaction of helping customers find affordable solutions, and the commission is a rewarding bonus.'
All 4 questions in this set
Explain to me, as if I were a customer who has never used financing, how an installment plan works and what the key terms are.
This assesses your ability to translate complex financial terms into everyday language, essential for serving first-time borrowers.
Tell me about a time you had to meet or exceed a sales target. What did you do and what was the outcome?
Employers want to see how you handle pressure to meet targets, a daily reality in sales, and whether you take initiative.
Imagine you are at a retail partner store and a customer is interested in a product but hesitant to apply for an installment loan. How would you handle this situation?
This tests your ability to handle objections empathetically and your product knowledge without sounding pushy, which is crucial at the point of sale.
What motivates you to work in a target-driven sales role that requires you to be based at a partner retail store rather than a regular office?
Employers want to know if you have a genuine interest in the unique setting and if you are self-motivated enough to thrive without direct supervision.