Your practice track for Sales Representative
at EastWest Bank

Philippine-specific tips for this role

• ▸ Many Filipino candidates might say, 'Sige po, I'll just follow up po sa kanila' repeatedly without giving a concrete plan. Instead, demonstrate that you would set clear deadlines and explain the 'why' behind each requirement to gain cooperation.
• ▸ Avoid saying, 'Ang dami kasi talagang requirements, ma'am, pero kailangan po.' This reinforces frustration. Instead, take ownership and guide them: 'Let me walk you through this step by step so we can get it done together.'
• ▸ Filipinos may be tempted to say, 'Pasensya na po, ginagawan ko na ng paraan' even when they have not actually escalated. Instead, be specific: 'I have already raised this to the credit team and they are reviewing the final document. I expect an answer by Thursday morning.'
• ▸ Avoid generic answers like, 'I need a job po and I heard EastWest is a good company.' Instead, connect your personal encounter with the product or the bank's reputation for consumer lending.