Consulting & Professional Services
Your practice track for Sales Representative
at Accenture
What this interview covers
Interviewers for Sales Representative roles at Accenture typically test across 3 areas:
Philippine-specific tips for this role
- ▸ Avoid saying 'It doesn't affect me because I just don't care about what people say.' In BPO culture that sounds defensive. Instead, be honest that it stings a little but you have a system, a short break or a self-check, to keep going without letting it build up.
- ▸ Don't say 'Sir/Ma'am, for a small additional cost you will get many benefits for your company.' That sounds pushy and generic. Instead, ask one discovery question first, like 'What's the biggest challenge your team faces with project deadlines right now?' then connect your solution to that.
- ▸ Don't rush through 'Good morning sir/ma'am how are you today I hope you are having a good day' in one breath; that sounds canned. Instead, state your purpose upfront and then ask a short, related question that gives the prospect control, like 'Is now a bad time or do you have a minute?'
All 3 questions in this set
Tell me about a time when you had to face a lot of rejection, maybe a string of 'no's in a row, and how you kept yourself motivated to keep going.
Accenture's outbound telesales roles involve cold calling and persistent rejection. They want to know you have a concrete, honest way to reframe rejection and keep your performance consistent.
Alright, let's do a quick role-play. I'm a client from one of our software partner companies. You're calling me because my company's annual subscription for our project management tool is about to expire. I'm skeptical because I'm not sure we really need the premium upgrade you're offering. Go ahead and try to sell it to me over the phone.
Accenture wants to see if you can handle a simulated sales call without freezing, and if you can pivot from a scripted pitch to a consultative, needs-based conversation.
One of the hardest parts of a cold call is the first 15 seconds. How would you open a call with a busy professional so they don't immediately hang up, without sounding like you're reading from a script?
Accenture values candidates who can sound natural on the phone because clients want their brands represented as helpful partners, not pushy telemarketers.