MyOutDesk Interview Guide
Everything you need to prep for an interview here
· Reviewed by the Kareera team
Company Overview
MyOutDesk is one of the oldest and most established names in the virtual assistant staffing industry. Founded in 2008 by Daniel Ramsey, who had hired his own VA a year earlier, the company originally focused on real estate virtual assistant services and has since expanded to serve healthcare, mortgage, insurance, finance, technology, marketing, and many other sectors. Among the VA agencies reviewed in this research, candidate feedback suggests MyOutDesk is relatively well-regarded, often mentioned as a more positively rated option. The company claims to have served over 8,500 clients globally and says it maintains high standards through a rigorous vetting process that only about 0.7% of applicants pass, which includes background checks, dual-stage interviews, skills assessments, and identity verification.
Talent sourcing began in the Philippines and now also includes Latin America, Morocco, and Peru, so today not every MyOutDesk VA is Filipino, though the Philippines remains a core source. For Filipino job seekers, the company presents an opportunity to work remotely for US-based clients primarily within a staffing-agency model, meaning you are hired by MyOutDesk and then matched to a client rather than employed directly by the client. MyOutDesk uses internal titles like Virtual Professional, General Admin Virtual Assistant, Inside Sales Agent, and others, but all fall broadly under the virtual assistant umbrella for the purposes of this guide.
MyOutDesk promotes itself with claims of a '#1 Virtual Assistant Company' designation by TechRadar and a BBB A+ rating. These are the company's own statements and have not been independently re-verified here. Candidates considering applying should understand the staffing model, the vetting process, and the potential gap between being onboarded and actually starting paid client work. The following sections provide a detailed look at the interview process, common questions, and practical tips for Filipino applicants.
Interview Process
The hiring journey at MyOutDesk unfolds in several stages, according to the company's official Philippines recruitment page. It begins with an online application where you select a specific role and confirm that your computer and internet meet the system requirements. The screening phase follows, which the company says takes about 2 to 3 business days. This phase bundles an initial call, a first interview with a Recruitment Specialist, a brief online profile exam, a final interview with a Recruitment Manager, and a systems check to verify you have both a main and backup PC plus main and backup internet connections. Throughout this time, applicants are told to monitor their email (including spam folders) and phone for updates.
Candidate-reported interview experiences describe the overall process as moderately challenging, with interviews for Virtual Assistant roles typically on the easier end compared to those for sales-focused positions like Inside Sales Agent. One aggregator's data suggests that from application to a decision, the timeline averages around 21 days. Keep in mind, however, that a 'decision' from MyOutDesk does not necessarily mean you start earning immediately. Passing the screening and completing any initial training still leaves the step of being matched to a paying client.
Because MyOutDesk operates a client-matching model, being officially hired as a MyOutDesk Virtual Professional is distinct from being placed with a client and beginning paid work. Training covers basics such as US Real Estate concepts and various tools, reflecting the company's roots. After training, your skills and experience are matched to a client need; only then does employment and compensation formally begin. The time between onboarding and that first paid placement is inconsistent in independent reports, ranging from a couple of weeks to several months, and is not guaranteed. Applicants should ask clear questions about this timeline and plan accordingly.
Jobs at MyOutDesk
Top MyOutDesk Questions
When preparing for your MyOutDesk virtual assistant interview, it helps to know the types of questions that often come up. While the exact list varies by the specific role and the client you may be matched with, candidate reports and the company's own process descriptions suggest a focus on your experience with remote work, familiarity with US business culture, and practical skills like communication and time management. Below is a compilation of common MyOutDesk interview questions gathered from applicant experiences.
Final Interview Tips
Before you apply, make sure you can satisfy the strict technical requirements. MyOutDesk requires both a primary and a backup computer, plus a main and backup internet connection, and these will be verified during the systems check. Given the fully home-based, client-facing nature of the work, reliable, high-uptime setups are non-negotiable. Also, pay close attention to your email spam folder and your phone, as the recruitment team says they use both to communicate status updates.
The exact content of the 'brief online profile exam' is not publicly disclosed, so be ready for anything from an English proficiency or typing test to a personality or skills assessment. Because the role involves direct interaction with US-based clients, strong spoken and written English is almost certainly evaluated somewhere in the process. Some familiarity with US business etiquette and basic real estate terminology could help, since training often touches on US Real Estate topics, even if your target role is in another industry.
Compensation is one area where sources disagree. The company states virtual assistants earn between $600 and $800 USD per month, but independent aggregator figures for Philippine-based VAs sometimes report much lower hourly or monthly amounts, creating a significant discrepancy. Your actual take-home pay will depend on the specific role and client, and it is important to confirm when you will start receiving that pay. Because you are not paid until you are matched with a client and begin working, prepare for a potential income gap after training. Finally, while not MyOutDesk-specific, general industry observations note that Filipino VAs sometimes under-negotiate or over-apologize. In this process, it pays to communicate confidently and ask direct questions about placement timelines, compensation, and job expectations.
FAQs
What is MyOutDesk's interview process for Virtual Assistants?
The process starts with an online application for an open role like General Admin Virtual Professional or Appointment Setter. If your shortlisted, the screening phase includes an initial interview with a Recruitment Specialist, a brief online profile exam, a final interview with a Recruitment Manager, and a systems check to confirm your main and backup PC and internet connections. The company says this screening takes about 2 to 3 business days. After passing, you enter training that covers US Real Estate basics and other tools, followed by client matching. Only once matched to a client does paid employment begin.
How long does it take to get placed with a client after being hired by MyOutDesk?
Reports vary. Some independent reviews suggest 2 to 4 weeks after training, but other accounts describe waits of several months before even securing a client interview. MyOutDesk's own materials imply a relatively fast placement, but the client-matching model means there is no guarantee of a paying client immediately after completing training. It is important to treat being onboarded by MyOutDesk and being placed with a paying client as two separate milestones, and to have a financial buffer for the possible gap.
How much does a MyOutDesk Virtual Assistant earn in the Philippines?
MyOutDesk's Philippines careers page says virtual assistants earn $600 to $800 USD per month, depending on position. However, independent aggregator data for Philippine-based VAs reports lower figures, with one source showing an average around PHP 11 per hour and monthly estimates from about PHP 1,750 to PHP 2,917. There is a clear discrepancy; the true earning potential likely depends on the specific role and client. Third-party estimates suggest that out of the $1,788 to $1,988 monthly fee a US client pays, roughly 60 to 70% covers MyOutDesk's overhead, leaving the VA's direct pay as a portion of the remainder. Applicants should seek a clear, up-front explanation of their compensation package before committing.
What equipment and internet requirements does MyOutDesk have?
You must have both a main PC and a backup PC, as well as a main internet connection and a backup internet connection. These will be checked during a systems check stage in the screening process. This reflects the fully remote, home-based nature of the role and the client's expectation of continuous uptime.
Does MyOutDesk require a skills test or English proficiency exam?
The company's recruitment page mentions a 'brief online profile exam' as part of screening, but it does not publicly disclose whether this is a typing test, an English test, a personality profile, or a skills assessment. Given that the role is US client-facing, strong English communication and computer skills are assumed to be evaluated, though the exact format and passing thresholds remain unconfirmed in this research.
What are common complaints or challenges reported by MyOutDesk VAs?
Candidate and employee reviews point to several recurring issues: substantial waits to be matched with a paying client, with some reporting several months of inactivity; extensive medical and pre-employment documentation requested before a formal hire confirmation; no guarantee of a client placement even after passing training; and occasional accounts of dismissiveness from mid-level staff toward VAs based in provinces outside Metro Manila. On the positive side, many describe the pay and benefits as competitive for Philippine work-from-home options and praise the supportive culture and clear communication.